Degraded Performance: Cloudhawk Portal Live Map

Incident Report for BrightOrder

Investigating

We are currently investigating reports of intermittent delays with the Live Map in the Cloudhawk Portal. Some users may experience inconsistent location updates or delayed tracking information. Our development team is actively engaged and working to identify the root cause. We apologize for the inconvenience and will provide an update as soon as more information becomes available.

Posted May 05, 2026 - 12:11 EDT

This incident affects: Telematics (CloudHawk Customer Portal).