Degraded Performance: Cloudhawk Portal Live Map
Investigating - We are currently investigating reports of intermittent delays with the Live Map in the Cloudhawk Portal. Some users may experience inconsistent location updates or delayed tracking information. Our development team is actively engaged and working to identify the root cause. We apologize for the inconvenience and will provide an update as soon as more information becomes available.
May 05, 2026 - 12:11 EDT

About This Site

Welcome to BrightOrder's Status Page. Use this page subscribe to updates on BrightOrder's solutions Status.

Uptime over the past 90 days. View historical uptime.
EMDECS Operational
90 days ago
99.99 % uptime
Today
EMDECS Web Solution Operational
90 days ago
99.97 % uptime
Today
EMDECS Printing Services Operational
90 days ago
100.0 % uptime
Today
EMDECS Mobile App Operational
90 days ago
100.0 % uptime
Today
Telematics Degraded Performance
90 days ago
100.0 % uptime
Today
Portal Tracker Telemetry Operational
90 days ago
100.0 % uptime
Today
CloudHawk Customer Portal Degraded Performance
90 days ago
100.0 % uptime
Today
emdecs one Operational
90 days ago
100.0 % uptime
Today
Web application Operational
90 days ago
100.0 % uptime
Today
Mobile app Operational
90 days ago
100.0 % uptime
Today
BrightOrder Support Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 6, 2026

No incidents reported today.

May 5, 2026

Unresolved incident: Degraded Performance: Cloudhawk Portal Live Map.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

Apr 29, 2026

No incidents reported.

Apr 28, 2026

No incidents reported.

Apr 27, 2026

No incidents reported.

Apr 26, 2026

No incidents reported.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Scheduled Maintenance – Unit Master & DVIR Issues
Resolved - Issue Resolved – Unit Master & DVIR

The previously reported issues affecting access to Unit Details within the Unit Master and DVIR functionality have now been resolved across all databases.

The correction has been successfully deployed, and users should now be able to access records and complete DVIR processes without further errors.

If any issues persist, please contact support for further review.
Apr 23, 13:23 EDT
Monitoring - Scheduled Maintenance – Unit Master & DVIR Issues

Please be advised that we will be releasing a correction for various issues reported today, including user access to Unit Details within the Unit Master and DVIR-related errors.

This update is scheduled for 12:45 PM ET. During this time, there may be approximately 5–10 minutes of downtime, and users may be temporarily logged out or experience intermittent issues within the system.

We appreciate your patience as we implement this fix.
Apr 23, 12:28 EDT
Apr 22, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage