All Systems Operational

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Welcome to BrightOrder's Status Page. Use this page subscribe to updates on BrightOrder's solutions Status.

EMDECS Operational
90 days ago
99.99 % uptime
Today
EMDECS Web Solution Operational
90 days ago
99.99 % uptime
Today
EMDECS Printing Services Operational
90 days ago
100.0 % uptime
Today
EMDECS Mobile App Operational
90 days ago
100.0 % uptime
Today
Telematics Operational
90 days ago
100.0 % uptime
Today
Portal Tracker Telemetry Operational
90 days ago
100.0 % uptime
Today
CloudHawk Customer Portal Operational
90 days ago
100.0 % uptime
Today
emdecs one Operational
90 days ago
100.0 % uptime
Today
Web application Operational
90 days ago
100.0 % uptime
Today
Mobile app Operational
90 days ago
100.0 % uptime
Today
BrightOrder Support Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Scheduled Maintenance: CH Tracker Portal Mar 28, 2026 09:00-10:00 EDT

BrightOrder's Cloudhawk Customer Portal will undergo scheduled database maintenance to improve system performance and reliability.

Please Note: This maintenance window applies specifically to our Tracker customers. During this time, services for these accounts will be temporarily unavailable.

Maintenance Details
Service Impact: Portal downtime for Tracker customers

Duration: Approximately 1 hour

Start Time: 9:00 AM EDT

We apologize for any inconvenience this may cause and appreciate your patience as we work to improve your experience.

Need assistance?
Should you have any questions, please feel free to contact our support team.

Posted on Mar 26, 2026 - 18:04 EDT
Mar 27, 2026

No incidents reported today.

Mar 26, 2026

No incidents reported.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.