All Systems Operational

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EMDECS Operational
90 days ago
99.99 % uptime
Today
EMDECS Web Solution Operational
90 days ago
99.97 % uptime
Today
EMDECS Printing Services Operational
90 days ago
100.0 % uptime
Today
EMDECS Mobile App Operational
90 days ago
100.0 % uptime
Today
Telematics Operational
90 days ago
100.0 % uptime
Today
Portal Tracker Telemetry Operational
90 days ago
100.0 % uptime
Today
CloudHawk Customer Portal Operational
90 days ago
100.0 % uptime
Today
emdecs one Operational
90 days ago
100.0 % uptime
Today
Web application Operational
90 days ago
100.0 % uptime
Today
Mobile app Operational
90 days ago
100.0 % uptime
Today
BrightOrder Support Phone Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 2, 2026

No incidents reported today.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

No incidents reported.

May 19, 2026
Resolved - Following a period of monitoring, we can confirm that service has been fully restored to the Cloudhawk Portal Live Map. Tracker data processing is back to normal with no historical data loss. Thank you for your understanding and patience
May 19, 10:35 EDT
Monitoring - We have identified and resolved the issue impacting trackers. The disruption was related to an infrastructure partner’s maintenance window, which temporarily affected our ability to process tracker data.

We are actively monitoring the system as tracker data returns to normal and expect service to be fully restored within the next hour. We do not expect any loss of historical tracker data.

May 18, 19:41 EDT
Investigating - We are currently investigating a system-wide issue impacting trackers. Users may be experiencing delayed or unavailable tracker data across the platform.

Our team is actively working to identify the cause and restore normal service as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.

May 18, 17:56 EDT