Monitoring - We have identified and resolved the issue impacting trackers. The disruption was related to an infrastructure partner’s maintenance window, which temporarily affected our ability to process tracker data.
We are actively monitoring the system as tracker data returns to normal and expect service to be fully restored within the next hour. We do not expect any loss of historical tracker data.
May 18, 2026 - 19:41 EDT
We are actively monitoring the system as tracker data returns to normal and expect service to be fully restored within the next hour. We do not expect any loss of historical tracker data.
May 18, 2026 - 19:41 EDT
Investigating - We are currently investigating a system-wide issue impacting trackers. Users may be experiencing delayed or unavailable tracker data across the platform.
Our team is actively working to identify the cause and restore normal service as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.
May 18, 2026 - 17:56 EDT
Our team is actively working to identify the cause and restore normal service as quickly as possible. We apologize for the inconvenience and will provide updates as more information becomes available.
May 18, 2026 - 17:56 EDT
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EMDECS
Operational
EMDECS Web Solution
Operational
EMDECS Printing Services
Operational
EMDECS Mobile App
Operational
Telematics
Operational
Portal Tracker Telemetry
Operational
CloudHawk Customer Portal
Operational
emdecs one
Operational
Web application
Operational
Mobile app
Operational
BrightOrder Support Phone
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.