Resolved -
The previously reported interruption affecting EMDECS Kona (EC, NA, and EU) systems has been fully resolved.
We will continue to monitor system performance closely over the next several hours to ensure continued stability.
Mar 10, 08:05 EDT
Investigating -
We are currently investigating a critical service interruption affecting our EMDECS Kona systems across the EC, NA, and EU databases. Our monitoring systems flagged a significant spike in latency and connectivity failures
Users in these regions may experience timeouts, inability to log in, or intermittent connectivity when accessing the system. We're currently investigating the issue and will continue to update you as we learn more.
Mar 10, 07:26 EDT