Customers are experiencing slowness accessing EMDECS and loading screens in the system

Incident Report for BrightOrder

Resolved

System performance has returned back to normal. Thank you for your patience.
Posted Aug 15, 2019 - 17:07 EDT

Investigating

Customers are currently experiencing slowness when trying to access or use the EMDECS system. Our team are investigating the source of the problem. We apologize for this inconvenience.
Posted Aug 15, 2019 - 16:53 EDT
This incident affected: FORMS (Generation 1 (EMDECS Forms) Application) and Kona (EMDECS 2.0 Kona Application).