Some reports / invoices are going to queue rather than printing in real time

Incident Report for BrightOrder Inc

Resolved

This incident has been resolved and invoices are printing as expected.

Posted Oct 05, 2023 - 12:42 EDT

Monitoring

The Report Queue has been cleared and invoices are now printing again. We are continuing to monitor the queue at this time.

If needed, your Report Queue can be found under Reports-> Report History.

Posted Oct 05, 2023 - 11:58 EDT

Investigating

We are experiencing an issue with reports or invoices going to queue, we are investigating currently.
This is affecting users on https://paccar.perfitcomputer.com/kona

Posted Oct 05, 2023 - 10:43 EDT

This incident affected: Generation 2 (EMDECS Kona) Application.