EMDECS users are unable to print invoices or reports.

Incident Report for BrightOrder Inc

Resolved

All invoice and report printing in the EMDECS Fleet Maintenance System has been restored.

Thank you for your patience and understanding during this unplanned system downtime.

If you continue to experience any issues with printing, please submit a support request with our customer experience team online at: http://support.emdecs.com

Posted Dec 24, 2019 - 12:21 EST

Investigating

EMDECS users are unable to print invoices or reports from the EMDECS Fleet Maintenance System.

Our IT team is investigating the cause of the printing service disruption.

Posted Dec 24, 2019 - 11:53 EST

This incident affected: Generation 1 (EMDECS Forms) Printing Services.