Some customers may experience slowness when accessing Emdecs

Incident Report for BrightOrder Inc

Resolved

This incident has been resolved. If you are still experiencing performance issues please contact the CX team at 1-877-848-8817 or submit a ticket at http://help.emdecs.com/

Posted Jun 20, 2023 - 20:02 EDT

Monitoring

This issue has been tested and the performance issues appear to be gone. We are continuing to monitor the situation, thank you for your patience. If you are still experiencing performance issues please contact the Customer Experience team at 1-877-848-8817 or submit a ticket at http://help.emdecs.com/

Posted Jun 20, 2023 - 19:13 EDT

Investigating

Some users may be experiencing slowness when accessing EMDECS, we are aware of this issue and are investigating.
Thank you for your patience.

Posted Jun 20, 2023 - 13:29 EDT

This incident affected: Generation 2 (EMDECS Kona) Application.